Occasionally this is true but very rarely.  This is the most common of all of the misconceptions.  This is an old axiom that I have always used. “The most expensive is not always the best, the cheapest is usually the worst.”  You should check prices because it is easy to get ripped off by a cleaner who charges to much and does not give good value for what he does.   Here are two important points to consider.

    Point #1:   The price you see offered may not be for the service you want performed.  If you want the carpet cleaner to remove only some of the dirt, you choose from hundreds of companies that use small shampooers or other cleaning methods.  On the other hand, if you want your carpet thoroughly cleaned removing dirt, bacteria, pollens, chemicals and tobacco residues  –  then you need to use a company that offers one of the two methods we mentioned earlier or both of the two methods mentioned earlier like Magic Mist does.

    Point #2:   The price you see advertised may not be the price you pay.  Many home owners have learned that the low price they saw advertised was not the amount they are charged.  Either yourself or someone you know may have been the victim of false or misleading advertising.  Some carpet cleaners advertise room cleaning between $5.95 and $14.95 per room  – and then pressure you into paying a lot more once they get inside your home.  Some of them may even break the law by using illegal bait and switch tactics.

As in all business and professions, the carpet cleaning industry has its share of bad apples.  We take no pleasure in telling you this, but some are unethical  -  - and sadly, a shadow on our entire industry.

There are some honest carpet cleaners who try to do a good job cheap using truck mounted equipment, but if their price is so cheap that they do not make a profit they can not afford to buy the best equipment or chemical, nor can they afford to pay top notch people to do the job.

 

The cleaner that you choose should depend on not just the money you pay but the value you get for what you pay.

Then you’ll find other carpet cleaning companies like Magic Mist which have decided to devote time and energy toward educating the public.  The only way you can make an intelligent decision is to have all the facts you need.

 

Even the expensive carpet cleaning companies can rip people off  if they don’t know what questions to ask and don’t get enough information in advance.  This is a true story that happened a couple of years ago.  A consumer had a large home with the equivalent of twelve rooms plus four bound rugs that were not very big and two kitchen chairs.  She saw that and expensive company, a big national franchise, was advertising “special” of 12 rooms for $ 310.00, thus a little over $ 25.00 per room and is quite a good price if the job is done right.  When she called them she forgot to mention the four bound rugs and the chairs and she did not ask them about scotchgard.  When the crew arrived and they started working she told them about the rugs and they asked her if she wanted scotchgard and she accepted.  But, they did not tell her the price, about half way through the job they told her that the cost would be over $700.00 instead of the $310.00.  She was not happy with that but said to go ahead.  When the job was finished they presented her with a bill for 1,340.00.  I had the opportunity to look over the bill and indeed did charge $310.00 for the cleaning of the twelve  rooms just like they advertised, but they had not told her that they charged $1.00 per sq. ft. For bound rugs.  This came to almost $400.00 for her four small rugs and that there price of scotchgard was 70% of the cleaning price which came to about $500.00 for that.  The price of the small chairs were outrageously high.  When the customer protested this price the two big and intimidating men refused to leave her home until they were paid.  She complained to the company management but they refused to do anything to help her.